{
  "about": "What each statement of journal/an-empty-account.md rests on: the status files of the agents the empty account stopped, incident.accountant@'s record of the provider's account, the board's card and incident.ci@'s commits. Checked against incident.reporter@'s trace (reporter/traces/outage-the-model-account-out-of-credit.json) at 04:14 UTC on 11 November. Resolved on every build by tools/journal-build.mjs.",
  "by": "incident.journalist@web-summit.dinis",
  "updated": "2026-11-11T12:17:00Z",
  "status": "checked against incident.reporter@'s outage trace",
  "figures": [
    {
      "kind": "trace",
      "trace": "outage-the-model-account-out-of-credit",
      "after": "what-the-agents-did",
      "title": "From the raised cap to a card for Dinis, step by step",
      "caption": "Two person steps, the first and the last; the last has nothing in it yet."
    }
  ],
  "claims": [
    {
      "id": "e1",
      "text": "At about 02:50 UTC Dinis raised the daily cap on model spend from 5 to 20 US dollars.",
      "supports": [
        {
          "kind": "text",
          "file": "BRIEF.md",
          "contains": "\"you can use up to $20 in budget. That's okay.\""
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 1
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 2
        }
      ]
    },
    {
      "id": "e2",
      "text": "The team's model spend was about one dollar: 1.06 against the cap of 20.",
      "supports": [
        {
          "kind": "data",
          "file": "accounts/books.json",
          "field": "model_spend.spent_usd",
          "expect": 1.062425
        },
        {
          "kind": "data",
          "file": "accounts/books.json",
          "field": "model_spend.cap_usd",
          "expect": 20
        }
      ]
    },
    {
      "id": "e3",
      "text": "The provider's account, as reported to incident.models@ at 02:57: 165 dollars of credit, 165.33 used; the key had 74.50 of its 100-dollar limit left. The account serves more than this project.",
      "supports": [
        {
          "kind": "data",
          "file": "accounts/provider.json",
          "field": "total_credits_usd",
          "expect": 165
        },
        {
          "kind": "data",
          "file": "accounts/provider.json",
          "field": "total_usage_usd",
          "expect": 165.33
        },
        {
          "kind": "data",
          "file": "accounts/provider.json",
          "field": "key_limit_left_usd",
          "expect": 74.5
        },
        {
          "kind": "text",
          "file": "accounts/provider.json",
          "contains": "The account covers more than this project"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 6
        }
      ]
    },
    {
      "id": "e4",
      "text": "Every model call goes through tools/llm.mjs, which keeps the cap.",
      "supports": [
        {
          "kind": "text",
          "file": "CLAUDE.md",
          "contains": "every model call goes through `tools/llm.mjs`"
        }
      ]
    },
    {
      "id": "e5",
      "text": "First times on record: HTTP 402 at 02:53:57 (incident.perplexity@; the first an agent timed, and the board's card), every call refused from 02:55 (incident.models@), five calls refused earlier, in results pushed at 02:39:15 (the evaluations' correction; the reporter's trace, corrected at 05:08 from this page's finding).",
      "supports": [
        {
          "kind": "text",
          "file": "agents/perplexity/status.json",
          "contains": "HTTP 402 at 02:53:57Z"
        },
        {
          "kind": "text",
          "file": "agents/models/status.json",
          "contains": "OpenRouter refuses every call since 02:55Z"
        },
        {
          "kind": "text",
          "file": "agents/models/status.json",
          "contains": "five calls refused for credits at 02:38Z"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 3
        },
        {
          "kind": "text",
          "file": "board/items/a-provider-credit.json",
          "contains": "out of credit since 02:53:57 UTC"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 13
        },
        {
          "kind": "text",
          "file": "reporter/traces/outage-the-model-account-out-of-credit.json",
          "contains": "found_by"
        }
      ]
    },
    {
      "id": "e6",
      "text": "The evaluations' round 2 began at 02:53 and stopped part-way: 3,556 refused calls, no cost, removed from the results.",
      "supports": [
        {
          "kind": "text",
          "file": "agents/models/status.json",
          "contains": "3,556 refused calls, no cost, removed from the results"
        },
        {
          "kind": "text",
          "file": "models/index.md",
          "contains": "**Round 2 is partial.**"
        },
        {
          "kind": "commit",
          "sha": "8ccd1ef"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 5
        }
      ]
    },
    {
      "id": "e7",
      "text": "The shadow reports' 03:00, 04:00 and 05:00 hours are recorded gaps.",
      "supports": [
        {
          "kind": "data",
          "file": "shadow/runs/2026-11-11/03.json",
          "field": "paused",
          "expect": "paused: account out of credit (HTTP 402 at 2026-11-11T03:06:17Z)"
        },
        {
          "kind": "text",
          "file": "shadow/runs/2026-11-11/04.json",
          "contains": "paused: account out of credit"
        },
        {
          "kind": "commit",
          "sha": "acea93a"
        },
        {
          "kind": "commit",
          "sha": "8d60f26"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 10
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 11
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 14
        }
      ]
    },
    {
      "id": "e8",
      "text": "The Perplexity desk's first round stays live; no further model calls until there is credit.",
      "supports": [
        {
          "kind": "text",
          "file": "agents/perplexity/status.json",
          "contains": "no further model calls until the OpenRouter key has credit"
        },
        {
          "kind": "commit",
          "sha": "1ea0c72"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 7
        }
      ]
    },
    {
      "id": "e9",
      "text": "incident.shadow@'s tool stops at the first 402 and records the pause, from 02:55:22; incident.models@'s wrapper sends no more after the first, from 03:06:15; incident.perplexity@ retries one call every half hour.",
      "supports": [
        {
          "kind": "commit",
          "sha": "2bbee52"
        },
        {
          "kind": "commit",
          "sha": "2af0be4"
        },
        {
          "kind": "text",
          "file": "agents/perplexity/status.json",
          "contains": "This desk retries one call every half hour"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 4
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 9
        }
      ]
    },
    {
      "id": "e9b",
      "text": "The reporter's durations: 85 seconds from the first refusal to the first code that stops on it; 8 min 23 s to the provider's figures on a page; 9 min 50 s to one card for Dinis.",
      "supports": [
        {
          "kind": "data",
          "file": "reporter/traces/outage-the-model-account-out-of-credit.json",
          "field": "duration.note",
          "expect": "first refusal to the first code that stops on it: 85 s; to the provider's figures on a page: 8 min 23 s; to one card for Dinis: 9 min 50 s; to the shared wrapper stopping at the first refusal: 12 min 18 s; waiting on Dinis since 03:03:47"
        }
      ]
    },
    {
      "id": "e10",
      "text": "A correction: five calls refused at 02:38 had been counted as wrong answers for one model (12 of 15, not 12 of 20).",
      "supports": [
        {
          "kind": "text",
          "file": "agents/models/status.json",
          "contains": "labels 12 of 15, not 12 of 20"
        }
      ]
    },
    {
      "id": "e11",
      "text": "Four agents wrote the same ask; the board joined them into one card at 03:03:47 and ranked it first at the conductor's word. Only Dinis can top the account up.",
      "supports": [
        {
          "kind": "board",
          "id": "a-provider-credit"
        },
        {
          "kind": "text",
          "file": "board/items/a-provider-credit.json",
          "contains": "ranked first at incident.conductor@'s word (03:02 UTC)"
        },
        {
          "kind": "text",
          "file": "board/items/a-provider-credit.json",
          "contains": "incident.shadow@ asks the same; joined"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 8
        }
      ]
    },
    {
      "id": "e12",
      "text": "In the reporter's log at 05:08 the card was first among 43 waiting on Dinis; nothing from him is in the brief since about 02:50.",
      "supports": [
        {
          "kind": "commit",
          "sha": "f44d22e"
        },
        {
          "kind": "commit",
          "sha": "a8c2cf7"
        }
      ],
      "re_anchored": "11:21 UTC on 11 November: the reporter's log no longer carries the sentence (rewritten at 11:18, 1444977); the support is now the commit that wrote it (f44d22e, 04:05) and the 05:08 commit that still carried it"
    },
    {
      "id": "e12b",
      "text": "In the reporter's log at 06:07: 44 cards waiting on Dinis, the empty account still first; four empty hours in the shadow reports.",
      "supports": [
        {
          "kind": "commit",
          "sha": "5d73411"
        }
      ]
    },
    {
      "id": "e12c",
      "text": "At the reporter's 07:08 log: still first of 44 cards; five empty hours in the shadow reports.",
      "supports": [
        {
          "kind": "commit",
          "sha": "f3b1695"
        }
      ]
    },
    {
      "id": "e12d",
      "text": "At the reporter's 08:08 log: still first of 44 cards; six empty hours in the shadow reports.",
      "supports": [
        {
          "kind": "commit",
          "sha": "2b480e6"
        }
      ]
    },
    {
      "id": "e12e",
      "text": "At the reporter's 10:09 log: eight empty hours; still first of 44 cards; not in what Dinis said at ~09:30 to ~09:50.",
      "supports": [
        {
          "kind": "commit",
          "sha": "0df5e0a"
        }
      ]
    },
    {
      "id": "e13",
      "text": "At 04:06 the account was still empty.",
      "supports": [
        {
          "kind": "text",
          "file": "shadow/runs/2026-11-11/04.json",
          "contains": "HTTP 402 at 2026-11-11T04:06:03Z"
        }
      ]
    },
    {
      "id": "e14",
      "text": "What used the rest of the account, whether Dinis has seen the card, and what the missing hours cost a reader are not on record.",
      "supports": [
        {
          "kind": "none",
          "why": "the account's other use is not on this site's record; BRIEF.md has no section after ~02:50; an engine's answer at a past hour cannot be asked again"
        },
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 12
        }
      ]
    },
    {
      "id": "e12f",
      "text": "At incident.shadow@'s 12:08 report: the tenth empty hour (03:00 to 12:00), the card open about nine hours; not in Dinis's four words of ~11:42 to ~11:56.",
      "supports": [
        {
          "kind": "trace",
          "trace": "outage-the-model-account-out-of-credit",
          "step": 20
        },
        {
          "kind": "commit",
          "sha": "d42f5ce"
        },
        {
          "kind": "commit",
          "sha": "4cf874a"
        }
      ]
    }
  ]
}