{
 "id": "outage-the-model-account-out-of-credit",
 "schema": "sc-trace/1",
 "size": "outage",
 "title": "Outage: the model provider's account out of credit; every call refused from 02:53:57 (five were refused before 02:39 and taken for wrong answers); what stopped and how the stop was written down",
 "by": "incident.reporter@web-summit.dinis",
 "updated": "2026-11-11T11:17:00Z",
 "captured_at": "2026-11-11T04:09:00Z",
 "summary": [
  "Dinis (~02:50): \"you can use up to $20 in budget.\" The first refusal an agent timed (HTTP 402, 02:53:57) came 4 min 39 s after the commit that records it; but five calls had already been refused for lack of credits before 02:39:15 and were taken for wrong answers (corrected here at 05:08: see corrections). The provider's account, which pays for more than this project, was at its edge before the cap was raised. The cap is what the team may spend; the balance is what the account can pay. Nobody had been reading the second.",
  "What stopped: every call through tools/llm.mjs. Three desks: the model evaluations (round 2 run in part), the shadow reports (the 03:00 and 04:00 hours are gaps) and the Perplexity desk (one round, then none). What did not stop: the site, the pipeline and the other agents; the team had spent about 1 US dollar of the 20.",
  "The stop was noticed by three agents separately within about two minutes and raised as four asks to Dinis; incident.board@ joined them into one card (a-provider-credit, opened 03:03:47), ranked first at the conductor's word: nine minutes 50 seconds from the first refusal to a single line a person can act on.",
  "The code learned in three commits: shadow-ask stops at the first 402 (02:55:22, 85 s after the first refusal); the shared wrapper names the refusal and sends no more (03:06:15); shadow-ask reads the wrapper's statuses (04:06:20). Before the wrapper's fix, the evaluations' ledger had taken 3,557 refused calls, all before 03:00, at no cost.",
  "Open when last read (05:08): no top-up in the record; the card has waited on Dinis since 03:03:47 and the shadow reports have three empty hours (03:00, 04:00, 05:00). Only he can close it. Not evidenced: whether he has seen it; and the conductor's check that the key's own limit was fine, which is known only from two agents' status lines."
 ],
 "rests_on": [
  "BRIEF.md",
  "accounts/provider.json",
  "models/ledger-summary.json",
  "models/budgets.json",
  "research/perplexity/ledger-summary.json",
  "shadow/runs/2026-11-11/03.json",
  "shadow/runs/2026-11-11/04.json",
  "board/items/a-provider-credit.json",
  "agents/models/status.json",
  "agents/perplexity/status.json",
  "agents/shadow/status.json",
  "agents/accountant/status.json",
  "models/index.md",
  "journal/an-empty-account.md"
 ],
 "input": {
  "kind": "a refusal from outside",
  "what": "HTTP 402 from the model provider on a call by incident.perplexity@ at 02:53:57 UTC (agents/perplexity/status.json); \"Insufficient credits\" in the provider's words at 03:02:12"
 },
 "output": {
  "kind": "a card waiting on a person, and pages that say they are paused",
  "what": "one card for Dinis, ranked first before the launch; the three desks' pages each say runs are paused and why; a wrapper that stops at the first refusal",
  "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
 },
 "status": "open: waiting on Dinis (a top-up of the provider's account); nine empty hours in the shadow reports (03:00 to 11:00); his seven words of 10:10 to 10:38 do not mention it",
 "duration": {
  "from": "2026-11-11T02:53:57Z",
  "to": null,
  "note": "first refusal to the first code that stops on it: 85 s; to the provider's figures on a page: 8 min 23 s; to one card for Dinis: 9 min 50 s; to the shared wrapper stopping at the first refusal: 12 min 18 s; waiting on Dinis since 03:03:47; corrected: five refusals before 02:39:15 were not recognised (step 13)"
 },
 "shape": {
  "step": "n, at (UTC; for a commit step, the committer time), at_note, actor {name, kind: person|agent|ci}, in, out, handoff {to, via, evidence_of_handoff}, kind, sha (a commit of this repository unless repo says otherwise), agent_trailer, for[] (the commit's For: trailers), evidence[] (commit | version | file | url), evidence_note",
  "evidence": "commit {sha, url}; version {version, run, own_run, served_by, push_to_served_s}: the first CI tag at or after the commit; file {path, section?}; url {url, read_utc}. Entries with \"filled\": true are written by tools/reporter-fill.mjs from git and data/ci/runs/. evidence: [] with evidence_note means the record holds none.",
  "handoffs": "Messages between sessions are not in the repository. A hand-off by message is evidenced only by the commit's For: trailer, a status line, or a later file that says so; the step says which.",
  "person": "A person's step is where Dinis acted. His words are known only as incident.conductor@ wrote them down in BRIEF.md (\"close to his words\"); the time is the brief's own \"~\" time, and the commit that records it is the only timestamp.",
  "names": "The provider (OpenRouter) and the third-party models called through the ledger are named because they are the subject here."
 },
 "steps": [
  {
   "at": null,
   "at_note": "\"~02:50\" in BRIEF.md; recorded at 02:49:18",
   "actor": {
    "name": "Dinis Cruz",
    "kind": "person"
   },
   "kind": "voice brief",
   "in": "a daily cap of 5 US dollars on model calls, set by incident.dev@ \"until you say\" on the first evening",
   "out": "\"you can use up to $20 in budget. That's okay.\"; a Perplexity agent; a page for the open-weight models",
   "handoff": {
    "to": "incident.conductor@web-summit.dinis",
    "via": "spoken, in his session with the conductor",
    "evidence_of_handoff": "BRIEF.md"
   },
   "evidence": [
    {
     "type": "file",
     "path": "BRIEF.md",
     "section": "Dinis, 11 November 2026, ~02:50 UTC: \"Budget\"",
     "url": "https://storm-charles.promptugal.news/view/?path=BRIEF.md"
    }
   ],
   "n": 1
  },
  {
   "actor": {
    "name": "incident.conductor@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "brief written down",
   "sha": "ab8008ef978592bda87b062143704713401467a0",
   "in": "the spoken direction",
   "out": "BRIEF.md: \"the daily cap goes from 5 to 20 US dollars\"; a Perplexity agent started",
   "handoff": {
    "to": "incident.models@ and a new incident.perplexity@",
    "via": "a message between sessions: not in the repository",
    "evidence_of_handoff": "the commits that follow: models/budgets.json (03:00:00) and research/perplexity/ (round 1)"
   },
   "evidence": [
    {
     "type": "file",
     "path": "BRIEF.md",
     "section": "~02:50 UTC",
     "url": "https://storm-charles.promptugal.news/view/?path=BRIEF.md"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "ab8008ef978592bda87b062143704713401467a0",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/ab8008ef978592bda87b062143704713401467a0"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.322",
     "run": 322,
     "own_run": true,
     "served_by": "2026-11-11T02:49:52Z",
     "push_to_served_s": 31
    }
   ],
   "n": 2,
   "at": "2026-11-11T02:49:18Z",
   "agent_trailer": "incident.conductor@web-summit.dinis",
   "for": []
  },
  {
   "at": "2026-11-11T02:53:57Z",
   "at_note": "the agent's own reading of its ledger, as its status file gives it; not a commit time",
   "actor": {
    "name": "incident.perplexity@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "refusal received",
   "in": "its first round: three questions to an answer engine with search, six answers so far (0.03 US dollars)",
   "out": "the first refused call: \"HTTP 402 at 02:53:57Z\"; seven of its thirteen calls that day were refused",
   "handoff": {
    "to": "incident.conductor@web-summit.dinis",
    "via": "a message between sessions: not in the repository",
    "evidence_of_handoff": "agents/perplexity/status.json: \"the key's own limit is fine (the conductor checked)\""
   },
   "evidence": [
    {
     "type": "file",
     "path": "agents/perplexity/status.json",
     "section": "asks",
     "url": "https://storm-charles.promptugal.news/view/?path=agents/perplexity/status.json"
    },
    {
     "type": "file",
     "path": "research/perplexity/ledger-summary.json",
     "section": "by_status: ok 6, http_402 7",
     "url": "https://storm-charles.promptugal.news/view/?path=research/perplexity/ledger-summary.json"
    }
   ],
   "n": 3
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "tool change",
   "sha": "2bbee5260f6947667f368cc6d6fd3cd0ce21e976",
   "in": "the same refusal, met on its own calls",
   "out": "\"shadow-ask stops at the first HTTP 402 (account out of credit) and records the pause for that hour\"; \"One call is sent first so a refusal for credit shows before the rest are asked.\"",
   "handoff": {
    "to": "incident.conductor@web-summit.dinis",
    "via": "the commit's For: trailer",
    "evidence_of_handoff": "the commit"
   },
   "evidence": [
    {
     "type": "file",
     "path": "tools/shadow-ask.mjs",
     "url": "https://storm-charles.promptugal.news/view/?path=tools/shadow-ask.mjs"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "2bbee5260f6947667f368cc6d6fd3cd0ce21e976",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/2bbee5260f6947667f368cc6d6fd3cd0ce21e976"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.332",
     "run": 332,
     "own_run": true,
     "served_by": "2026-11-11T02:55:57Z",
     "push_to_served_s": 33
    }
   ],
   "n": 4,
   "at": "2026-11-11T02:55:22Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.models@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "partial result, and an ask",
   "sha": "8ccd1ef7205917fe57b2166094fe46964bc9e867",
   "in": "the new cap, and a second round of evaluations under way when the refusals began",
   "out": "the cap as shares (models/budgets.json: 6 for the evaluations, 4 for the Perplexity desk, 1 for shadow, 1 for any other agent); \"round 2 built and run in part (the provider refused calls for lack of credits from 02:55Z)\"; \"Refused calls are removed from the results.\" Its ledger for the day: 4,927 calls, 1,291 answered (0.87 US dollars), 3,557 refused with 402, all before 03:00. Its ask: \"Dinis: the OpenRouter account is out of credits (total_credits 165, total_usage 165.33 at 02:57Z; the key itself has 74.5 of its 100 limit left)\"",
   "handoff": {
    "to": "Dinis, through the status file's asks; incident.accountant@ by message",
    "via": "agents/models/status.json (asks)",
    "evidence_of_handoff": "accounts/provider.json names the ask as its source"
   },
   "evidence": [
    {
     "type": "file",
     "path": "models/budgets.json",
     "url": "https://storm-charles.promptugal.news/view/?path=models/budgets.json"
    },
    {
     "type": "file",
     "path": "models/ledger-summary.json",
     "section": "days[0].by_status and by_hour",
     "url": "https://storm-charles.promptugal.news/view/?path=models/ledger-summary.json"
    },
    {
     "type": "file",
     "path": "agents/models/status.json",
     "section": "asks",
     "url": "https://storm-charles.promptugal.news/view/?path=agents/models/status.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "8ccd1ef7205917fe57b2166094fe46964bc9e867",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/8ccd1ef7205917fe57b2166094fe46964bc9e867"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.350",
     "run": 350,
     "own_run": false,
     "served_by": "2026-11-11T03:00:57Z",
     "push_to_served_s": 31
    }
   ],
   "n": 5,
   "at": "2026-11-11T03:00:00Z",
   "agent_trailer": "incident.models@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.accountant@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "the figures on a page",
   "sha": "7a02b612183ddbc4e2894a37b8f8b683f96e7388",
   "in": "incident.models@'s reading of the provider's own figures at 02:57",
   "out": "accounts/provider.json, \"the provider's account beside the cap\": credits 165 US dollars, usage 165.33, balance -0.33; \"The account covers more than this project: its usage is not this team's spend (about 1 US dollar today)\". Reported by the provider and read by another agent, and labelled so.",
   "handoff": {
    "to": "Dinis, through its own ask; the accounts page",
    "via": "agents/accountant/status.json (asks)",
    "evidence_of_handoff": "board/items/a-provider-credit.json lists it among its sources"
   },
   "evidence": [
    {
     "type": "file",
     "path": "accounts/provider.json",
     "url": "https://storm-charles.promptugal.news/view/?path=accounts/provider.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "7a02b612183ddbc4e2894a37b8f8b683f96e7388",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/7a02b612183ddbc4e2894a37b8f8b683f96e7388"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.367",
     "run": 367,
     "own_run": false,
     "served_by": "2026-11-11T03:03:07Z",
     "push_to_served_s": 27
    }
   ],
   "n": 6,
   "at": "2026-11-11T03:02:20Z",
   "agent_trailer": "incident.accountant@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.perplexity@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "record kept apart",
   "sha": "1ea0c72196c3c996a4718785421dd78b71262e9d",
   "in": "refused calls sitting among its answers",
   "out": "\"a refused call is recorded apart from the answers; status and the page say so\"; 74 seconds later its page \"says runs are paused (the account's credit, not the key's limit)\" (04f20b2). It retries one call every half hour: \"a refused call costs nothing\".",
   "handoff": {
    "to": "incident.conductor@web-summit.dinis",
    "via": "the commit's For: trailer",
    "evidence_of_handoff": "the commit"
   },
   "evidence": [
    {
     "type": "file",
     "path": "research/perplexity/index.md",
     "url": "https://storm-charles.promptugal.news/research/perplexity/index.html"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "1ea0c72196c3c996a4718785421dd78b71262e9d",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/1ea0c72196c3c996a4718785421dd78b71262e9d"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.369",
     "run": 369,
     "own_run": false,
     "served_by": "2026-11-11T03:03:34Z",
     "push_to_served_s": 44
    }
   ],
   "n": 7,
   "at": "2026-11-11T03:02:42Z",
   "agent_trailer": "incident.perplexity@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.board@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "one card for a person",
   "sha": "7826f170de8aab1bdda3fd6ae9fdc490cb40bbc0",
   "in": "the same ask in three status files (a fourth, incident.shadow@'s, joined later)",
   "out": "a-provider-credit: \"card opened from three agents' asks (accountant, models, perplexity), joined; ranked first at incident.conductor@'s word (03:02 UTC)\". Waiting on Dinis; it closes when \"The account has credit again and one agent confirms a call went through.\"",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "board/for-dinis, first in its order",
    "evidence_of_handoff": "board/items/a-provider-credit.json (rank 0.5, before_launch true)"
   },
   "evidence": [
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "section": "history",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "7826f170de8aab1bdda3fd6ae9fdc490cb40bbc0",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/7826f170de8aab1bdda3fd6ae9fdc490cb40bbc0"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.384",
     "run": 384,
     "own_run": true,
     "served_by": "2026-11-11T03:04:56Z",
     "push_to_served_s": 38
    }
   ],
   "n": 8,
   "at": "2026-11-11T03:04:14Z",
   "agent_trailer": "incident.board@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.models@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "tool change",
   "sha": "2af0be41ed7a667b1fb79c418ca670293c841444",
   "in": "a wrapper that had passed 3,557 refusals through one by one",
   "out": "\"the wrapper names the provider's 402 (account out of credit) and sends no more after the first; the pause said on models/\". In the hour after, its ledger holds five calls, each stopped with the new status.",
   "handoff": {
    "to": "every agent that calls a model (the wrapper is shared; incident.models@ alone may change it)",
    "via": "tools/llm.mjs",
    "evidence_of_handoff": "8d60f26: \"shadow-ask reads the wrapper's out-of-credit statuses\""
   },
   "evidence": [
    {
     "type": "file",
     "path": "tools/llm.mjs",
     "url": "https://storm-charles.promptugal.news/view/?path=tools/llm.mjs"
    },
    {
     "type": "file",
     "path": "models/ledger-summary.json",
     "section": "by_status.account_out_of_credit: 5; by_hour 03:00: 5 calls",
     "url": "https://storm-charles.promptugal.news/view/?path=models/ledger-summary.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "2af0be41ed7a667b1fb79c418ca670293c841444",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/2af0be41ed7a667b1fb79c418ca670293c841444"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.391",
     "run": 391,
     "own_run": false,
     "served_by": "2026-11-11T03:06:57Z",
     "push_to_served_s": 32
    }
   ],
   "n": 9,
   "at": "2026-11-11T03:06:15Z",
   "agent_trailer": "incident.models@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a gap recorded as a gap",
   "sha": "acea93aefeb4a8a00a140bb7554393183b333f8d",
   "in": "the 03:00 round due",
   "out": "shadow/runs/2026-11-11/03.json: no answers, \"paused: account out of credit (HTTP 402 at 2026-11-11T03:06:17Z)\", spent 0; \"the page shows a paused hour\"",
   "handoff": {
    "to": "incident.conductor@ and incident.accountant@",
    "via": "the commit's For: trailers",
    "evidence_of_handoff": "the commit"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/03.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/03.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "acea93aefeb4a8a00a140bb7554393183b333f8d",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/acea93aefeb4a8a00a140bb7554393183b333f8d"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.395",
     "run": 395,
     "own_run": false,
     "served_by": "2026-11-11T03:07:32Z",
     "push_to_served_s": 34
    }
   ],
   "n": 10,
   "at": "2026-11-11T03:06:43Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a second gap",
   "sha": "8d60f267fe87f4b9668beb2873fc310f92e42085",
   "in": "the 04:00 round due; nothing changed at the provider",
   "out": "shadow/runs/2026-11-11/04.json: \"one call sent, refused, nothing more asked\"; the status file: \"next try 05:05\" and \"Dinis: the OpenRouter account needs credit (the conductor has asked): until then the hourly table has gaps\"",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "agents/shadow/status.json (asks) and the card",
    "evidence_of_handoff": "agents/shadow/status.json"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/04.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/04.json"
    },
    {
     "type": "file",
     "path": "agents/shadow/status.json",
     "section": "state, asks",
     "url": "https://storm-charles.promptugal.news/view/?path=agents/shadow/status.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "8d60f267fe87f4b9668beb2873fc310f92e42085",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/8d60f267fe87f4b9668beb2873fc310f92e42085"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.469",
     "run": 469,
     "own_run": false,
     "served_by": "2026-11-11T04:07:13Z",
     "push_to_served_s": 43
    }
   ],
   "n": 11,
   "at": "2026-11-11T04:06:20Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "at": null,
   "at_note": "not yet: open when captured",
   "actor": {
    "name": "Dinis Cruz",
    "kind": "person"
   },
   "kind": "waiting on a person",
   "in": "one card, first on board/for-dinis since 03:03:47",
   "out": "nothing in the record yet: no top-up, no answer in BRIEF.md",
   "handoff": {
    "to": "the three desks",
    "via": "none yet",
    "evidence_of_handoff": "none"
   },
   "evidence": [],
   "evidence_note": "No evidence, and none could exist yet: the record holds no word from Dinis on the account, and page views are not recorded, so whether he has seen the card is not known.",
   "n": 12
  },
  {
   "actor": {
    "name": "incident.models@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "an earlier refusal, not seen as one",
   "sha": "273a1d3192079dec37d12e4aa641dbdd7a497919",
   "in": "round 1 of the evaluations: two more rows for models asked not to reason",
   "out": "Out of time order (added by correction; it belongs before step 1). The row for one large model was pushed as 12 of 20 on labels. The evaluations page later: \"A correction: at 02:39 UTC this page said the large one fell from 16 to 12 of 20 on labels; five of those 20 calls had been refused by the provider for lack of credits and were counted as wrong answers. They are now left out.\" (12 of 15.) The first sign of the empty account was in the record 14 min 42 s before the first refusal anyone timed, read as a model's mistake.",
   "handoff": {
    "to": "nobody at the time",
    "via": "none: the refusals were not recognised",
    "evidence_of_handoff": "the correction, in models/index.md from 03:00:00 (8ccd1ef: \"a correction\")"
   },
   "evidence": [
    {
     "type": "file",
     "path": "models/index.md",
     "section": "Anything in a loop, every few minutes: \"A correction\"",
     "url": "https://storm-charles.promptugal.news/view/?path=models/index.md"
    },
    {
     "type": "file",
     "path": "journal/an-empty-account.md",
     "section": "When it happened",
     "url": "https://storm-charles.promptugal.news/view/?path=journal/an-empty-account.md"
    },
    {
     "type": "commit",
     "sha": "8ccd1ef7205917fe57b2166094fe46964bc9e867",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/8ccd1ef7205917fe57b2166094fe46964bc9e867"
    },
    {
     "type": "commit",
     "sha": "4911dadc4fda602cdcce041d7ae1dfda6ac4bea7",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/4911dadc4fda602cdcce041d7ae1dfda6ac4bea7"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "273a1d3192079dec37d12e4aa641dbdd7a497919",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/273a1d3192079dec37d12e4aa641dbdd7a497919"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.306",
     "run": 306,
     "own_run": true,
     "served_by": "2026-11-11T02:39:46Z",
     "push_to_served_s": 30
    }
   ],
   "n": 13,
   "at": "2026-11-11T02:39:15Z",
   "agent_trailer": "incident.models@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a third gap",
   "sha": "bc666ab10918986110480fe39f93d380465f44f5",
   "in": "the 05:00 round due; nothing changed at the provider",
   "out": "\"the 05:00 hour is a third recorded gap (the engines' account still out of credit)\". Meanwhile the board's card took the first timed refusal as its event time and this trace as evidence (ccfd0b1, 04:16:40). Two hours and two minutes after the card opened, no word from Dinis in the record.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card's history"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/05.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/05.json"
    },
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "section": "history",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "type": "commit",
     "sha": "ccfd0b16cf9958a3289eae6a9df312c484cdf0c0",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/ccfd0b16cf9958a3289eae6a9df312c484cdf0c0"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "bc666ab10918986110480fe39f93d380465f44f5",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/bc666ab10918986110480fe39f93d380465f44f5"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.528",
     "run": 528,
     "own_run": true,
     "served_by": "2026-11-11T05:06:42Z",
     "push_to_served_s": 38
    }
   ],
   "n": 14,
   "at": "2026-11-11T05:06:01Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a fourth gap",
   "sha": "193b849a664406ccd31826456010e368845daa00",
   "in": "the 06:00 round due; nothing changed at the provider",
   "out": "\"the 06:00 hour is a fourth recorded gap (the engines' account still out of credit)\". Three hours and two minutes after the card opened (03:03:47), no word from Dinis in the record: BRIEF.md has not changed since 02:49:18. In the hour the accounts counted 1.65 billion tokens measured across the team (dd4b8f7, 05:39:18); that is the agents' own sessions, not this account, which pays only for the three desks' calls to third-party models.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card is open"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/06.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/06.json"
    },
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "type": "commit",
     "sha": "dd4b8f78822a4666ccefae7bb6375bdc0ca88409",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/dd4b8f78822a4666ccefae7bb6375bdc0ca88409"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "193b849a664406ccd31826456010e368845daa00",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/193b849a664406ccd31826456010e368845daa00"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.602",
     "run": 602,
     "own_run": true,
     "served_by": "2026-11-11T06:06:57Z",
     "push_to_served_s": 33
    }
   ],
   "n": 15,
   "at": "2026-11-11T06:06:22Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a fifth gap",
   "sha": "ae2abc02e32abebf27d849ff26210165bb47419f",
   "in": "the 07:00 round due; nothing changed at the provider",
   "out": "\"the 07:00 hour is a fifth recorded gap (the engines' account still out of credit)\". Four hours and three minutes after the card opened (03:03:47), no word from Dinis in the record.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card is open"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/07.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/07.json"
    },
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "ae2abc02e32abebf27d849ff26210165bb47419f",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/ae2abc02e32abebf27d849ff26210165bb47419f"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.641",
     "run": 641,
     "own_run": true,
     "served_by": "2026-11-11T07:07:38Z",
     "push_to_served_s": 34
    }
   ],
   "n": 16,
   "at": "2026-11-11T07:07:02Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a sixth gap",
   "sha": "01b680db457688a01f47da0ccd17c52615d609f7",
   "in": "the 08:00 round due; nothing changed at the provider",
   "out": "\"the 08:00 hour is a sixth recorded gap (the engines' account still out of credit)\". Five hours and three minutes after the card opened (03:03:47), no word from Dinis in the record.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card is open"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/08.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/08.json"
    },
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "01b680db457688a01f47da0ccd17c52615d609f7",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/01b680db457688a01f47da0ccd17c52615d609f7"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.679",
     "run": 679,
     "own_run": true,
     "served_by": "2026-11-11T08:07:14Z",
     "push_to_served_s": 38
    }
   ],
   "n": 17,
   "at": "2026-11-11T08:06:34Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a seventh and an eighth gap",
   "sha": "123e9dce92ca7011bb924413b6189e3bfeee1552",
   "in": "the 09:00 and 10:00 rounds due; nothing changed at the provider",
   "out": "\"the 10:00 hour is an eighth recorded gap (the engines' account still out of credit)\"; the seventh was recorded at 09:07:06 (01ff4dd3), a few seconds before this trace's last wake read the record. Dinis spoke again in the hour, three times between ~09:30 and ~09:50 (BRIEF.md: keys and vaults; page views; a front page for newcomers and synthetic visitors). None of the three sections mentions the provider's account, and the card is still open: seven hours and three minutes after it opened.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card is open"
   },
   "evidence": [
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/10.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/10.json"
    },
    {
     "type": "file",
     "path": "shadow/runs/2026-11-11/09.json",
     "url": "https://storm-charles.promptugal.news/view/?path=shadow/runs/2026-11-11/09.json"
    },
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "type": "file",
     "path": "BRIEF.md",
     "section": "Dinis, 11 November, ~09:30, ~09:47 and ~09:50 UTC",
     "url": "https://storm-charles.promptugal.news/view/?path=BRIEF.md"
    },
    {
     "type": "commit",
     "sha": "01ff4dd36bc9d3663cf6462c3d5c85c6396894b0",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/01ff4dd36bc9d3663cf6462c3d5c85c6396894b0"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "123e9dce92ca7011bb924413b6189e3bfeee1552",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/123e9dce92ca7011bb924413b6189e3bfeee1552"
    },
    {
     "filled": true,
     "type": "version",
     "version": "v0.1.813",
     "run": 813,
     "own_run": false,
     "served_by": "2026-11-11T10:08:05Z",
     "push_to_served_s": 45
    }
   ],
   "n": 18,
   "at": "2026-11-11T10:07:11Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  },
  {
   "actor": {
    "name": "incident.shadow@web-summit.dinis",
    "kind": "agent"
   },
   "kind": "a ninth gap",
   "in": "the 11:00 round due; nothing changed at the provider",
   "out": "\"the 11:00 hour is a ninth recorded gap (the engines' account still out of credit)\". Dinis spoke seven times in the hour (BRIEF.md, ~10:10 to ~10:38: paths and animations, a news wall, transport, the wind-down, a link, the brand, a correction); none of the seven mentions the provider's account. The card is open, about 8 h 10 min after it opened; the wind-down plan (transition/PLAN.md) is now the other card in front of him.",
   "handoff": {
    "to": "Dinis Cruz",
    "via": "the card (board/items/a-provider-credit.json)",
    "evidence_of_handoff": "the card is open"
   },
   "evidence": [
    {
     "type": "file",
     "path": "board/items/a-provider-credit.json",
     "url": "https://storm-charles.promptugal.news/view/?path=board/items/a-provider-credit.json"
    },
    {
     "type": "file",
     "path": "BRIEF.md",
     "url": "https://storm-charles.promptugal.news/view/?path=BRIEF.md"
    },
    {
     "filled": true,
     "type": "commit",
     "sha": "c944059db11e8b7186e05e2f980d2a28ee976a9a",
     "url": "https://github.com/PrompTugal/PrompTugal__News__Storm-Charles/commit/c944059db11e8b7186e05e2f980d2a28ee976a9a"
    },
    {
     "filled": true,
     "type": "version",
     "version": null,
     "note": "no CI tag at or after this commit when the trace was filled"
    }
   ],
   "sha": "c944059db11e8b7186e05e2f980d2a28ee976a9a",
   "n": 19,
   "at": "2026-11-11T11:13:58Z",
   "agent_trailer": "incident.shadow@web-summit.dinis",
   "for": [
    "incident.conductor@web-summit.dinis",
    "incident.accountant@web-summit.dinis"
   ]
  }
 ],
 "counts": {
  "steps": 19,
  "steps_with_no_evidence": 1,
  "person_steps": 2,
  "agent_steps": 17
 },
 "people_acted": [
  "Dinis Cruz"
 ],
 "agents_acted": [
  "incident.conductor@web-summit.dinis",
  "incident.perplexity@web-summit.dinis",
  "incident.shadow@web-summit.dinis",
  "incident.models@web-summit.dinis",
  "incident.accountant@web-summit.dinis",
  "incident.board@web-summit.dinis"
 ],
 "corrections": [
  {
   "at": "2026-11-11T05:08:00Z",
   "by": "incident.reporter@web-summit.dinis",
   "found_by": "incident.journalist@web-summit.dinis (journal/an-empty-account.md, \"When it happened\"; commit 4911dad)",
   "was": "The first summary line and the title said the first model call was refused at 02:53:57, \"five minutes after the cap was raised\", as if the account ran out after Dinis's word.",
   "is": "02:53:57 is the first refusal an agent timed. Five calls had been refused for lack of credits earlier, in results incident.models@ pushed at 02:39:15, about ten minutes before the commit that records the new cap; they were counted as wrong answers until the evaluations page corrected it. The account was at its edge before the cap was raised. Step 13 is added for it at the end: step numbers do not change."
  }
 ]
}