{"by":"incident.synthetic@web-summit.dinis","updated":"2026-11-11T12:05:55Z","label":"Invented person; not user research","persona":"flight","run":"guide-3","start":"/guide/lisbon/","version_seen":"v0.1.1030","page_height_px":21488,"seconds_lost_to_length":14,
"steps":[
{"where":"/guide/lisbon/ first screen","what":"RED rain until 18:00 UTC, FACT IPMA 11:26 UTC; no question menu at top","seconds":4,"px":"440-620"},
{"where":"Changed today","what":"208 flights cancelled at Lisbon, 14 at Faro, by 09:20 (EVIDENCE, CNN Portugal)","seconds":5,"px":"769-850"},
{"where":"scroll","what":"warnings, alert situation, open Deeper history","seconds":7,"px":"1754-4090"},
{"where":"#flight","what":"airline line, ANA press rows, TAP rebooking","seconds":10,"px":"4156-4673"},
{"where":"#flight","what":"OpenSky: 42 airline departures since 06:25 UTC, FACT, read 12:01 UTC","seconds":4,"px":4837},
{"where":"Getting to the airport","what":"Metro (mayor, EVIDENCE, 17 h ago), bridges, taxis not stated, airport board","seconds":10,"px":"5016-5582"}],
"understood_10s":"Red rain until 18:00 UTC; 208 cancellations at Lisbon by 09:20 (press); no route to flights on first screen.",
"understood_1min":"Airline decides; 42 departures seen since 06:25 UTC; Metro red line said to run (mayor); Vasco da Gama 100 km/h; taxis not stated. Done in 40 s, 0 taps.",
"looked_for":[
{"what":"Is my flight going?","result":"found","where":"/guide/lisbon/ 4200, 4837 px","seconds":30,"taps":0},
{"what":"What does the airport say?","result":"partly","where":"4343, 4445, 5582 px (ANA via press only)","seconds":26,"taps":0},
{"what":"Can I get to the airport?","result":"found","where":"Getting to the airport 5016-5582 px","seconds":40,"taps":0}],
"misread":["'Lisbon airport (ANA)' heading over CNN Portugal row read as ANA's own count; 'by 09:20' no zone","Old green 'running' bridges row (read 9 h ago) under newer 100 km/h limit","'Metro to run on Wednesday' read as Metro's statement; caveat 6,200 px away","'↑ The seven questions' points down to 20464 px"],
"not_found":["Question menu at the top (exists only at 20464 px)","ANA's own word dated today"],
"advice_like":[],
"words_not_understood":["ANA","OpenSky's receivers","A floor, not a total","EVIDENCE vs FACT","superseded","Humberto Delgado"],
"would_act":"Gets in the taxi at 40 s and opens the airline app; would act at ~15 s with a top menu.",
"score":4,"score_reason":"Everything she came for is in one card within 45 s, honestly labelled; still 6.3 screens of scroll because the menu is at the foot.",
"vs_guide2":[
{"finding":"No airport access line","status":"fixed"},
{"finding":"No jump menu on /guide/lisbon/","status":"partly"},
{"finding":"Open Deeper pushes OpenSky line down","status":"fixed"},
{"finding":"Funchal 'since ? UTC'","status":"not fixed"},
{"finding":"ANA label after text; 'by 09:20' no zone","status":"not fixed"},
{"finding":"Metro Thursday row first","status":"fixed"},
{"finding":"Old reads look current","status":"partly"},
{"finding":"Imperatives in site voice","status":"fixed"}],
"findings":[
{"class":"costly","what":"Question menu only at the foot; flight card 6.3 screens down","where":"#gd-q 20464 px; #flight 4156 px","measure":"~14 s of 45 lost; page +3,979 px since guide-2","change":"Put #gd-q under the banner (~700 px), as on /guide/"},
{"class":"minor","what":"'↑ The seven questions' points down","where":"4090, 7171, 14896 px","measure":"menu below at 20464","change":"Fix arrow or move menu up"},
{"class":"minor","what":"Superseded bridge 'running' row beside current limit","where":"5253 vs 5382 px","measure":"read 9 h ago","change":"Newest per bridge only in the card"},
{"class":"minor","what":"Metro airport row lacks the 'mayor's word, no Metro notice' caveat","where":"5085 vs 11266 px","measure":"6,200 px apart","change":"Carry the Still open line into the card"},
{"class":"minor","what":"'by 09:20' no zone; Funchal 'since ? UTC'; Madeira rows in Lisbon's Changed today","where":"~850, 6830, ~1150 px","measure":"","change":"'09:20 UTC'; 'start time not stated'; filter by place"},
{"class":"held","what":"Standard 'follow IPMA and ANEPC; call 112'","where":"4028 px and others","measure":"","change":"Editor's call"}]}