{"by":"incident.synthetic@web-summit.dinis","updated":"2026-11-11T12:05:42Z","label":"Invented person; not user research","persona":"stranded","run":"guide-3","start":"/guide/stranded/","version_seen":"v0.1.1030",
"page_height_px":[16101,16618],"seconds_lost_to_length":20,
"steps":[
{"url":"/guide/stranded/","what":"Headline: RED rain until 18:00 UTC; orange wind, waves. No stranded heading on first screen","seconds":"0-5","px":430},
{"url":"/guide/stranded/ scroll","what":"Changed today: Carris FACT service continues, essential journeys first; trams interrupted","seconds":"5-20","px":1134},
{"url":"/guide/stranded/ scroll","what":"Fertagus FACT running; 20 more today (folded); stranded heading","seconds":"20-28","px":1818},
{"url":"/guide/stranded/ scroll","what":"Closures, parks closed, not-stated list, homeless shelter","seconds":"28-45","px":"2023-4200"},
{"url":"/guide/stranded/ fling","what":"Deeper open, closures repeated; time out","seconds":"45-60","px":"4273-6000"}],
"understood_10s":"Red rain warning until 18:00 UTC; nothing about him yet (stranded heading at 1818 px)",
"understood_1min":"Carris buses continue, some trams stopped; supermarkets, museums, schools, parks closed; cafes, malls, hotels, Uber, taxis not stated. Whether the Metro runs today: not learned",
"looked_for":[
{"what":"Is anything open (cafe, mall, place to wait)","result":"partly","where":"2023-3500 px","seconds":40,"taps":0},
{"what":"Can I get across town (Metro, buses, Uber)","result":"partly: Carris found; Metro today not found in 60 s","where":"1134; Metro 7728","seconds":">60","taps":0},
{"what":"Where do I go","result":"not found (homeless shelter only)","where":"3785 px","seconds":43,"taps":0}],
"misread":["Carris and Fertagus FACT at 1134/1483 contradicted by 'not stated' at 7356","Metro block opens with running chip on homeless-shelter row (7626), read as Metro running","Sections numbered 4 then 3"],
"not_found":["Metro today within the first screens","Jump link to Getting around near the top (only at 15157 px)","Any place stated open to wait in"],
"advice_like":[{"quote":"(12:00 to 15:00 forecast: heavy rain, strong wind)","px":7975}],
"words_not_understood":["IPMA","ANEPC","Fertagus","Transtejo Soflusa","Rede Expressos","São Bento","Still open:","EVIDENCE"],
"would_act":"A 'Metro today' line with source beside the Carris line in the first two screens; he would walk to the Metro",
"score":3,"score_reason":"Learns buses run in 15 s, but the stranded section left the first screen and Metro today is 7700 px down with no jump link",
"vs_guide2":[
{"finding":"Parks row running with road-tunnel text","status":"fixed"},
{"finding":"Metro summary Thursday; Wednesday buried in Deeper","status":"partly"},
{"finding":"Getting around far down, Deeper unfolded, no jump links","status":"not fixed (worse: 7304 px)"},
{"finding":"Sections numbered 4 then 3","status":"not fixed"},
{"finding":"'Still open:' label","status":"not fixed"},
{"finding":"CP parenthesis reads as our forecast","status":"not fixed"},
{"finding":"Times read 9 h old unnoticed","status":"fixed"}],
"findings":[
{"class":"blocking","what":"Metro today not reachable in 60 s; no jump link to Getting around","where":"Metro 7728 px; heading 7304; anchors only at 15157","measure":"not reached in 60 s, 0 taps possible","change":"Jump links under the headline, or a Metro today line beside Carris at the top"},
{"class":"costly","what":"Carris and Fertagus FACT at top, 'not stated' in Getting around","where":"1134, 1483 vs 7356","measure":"contradiction","change":"Feed operator facts into Getting around; drop from not-stated line"},
{"class":"costly","what":"Changed today pushes stranded section off first screen","where":"1818 px (guide-2 468)","measure":"+23 s","change":"Move below stranded section or fold to 1-2 Lisbon rows"},
{"class":"costly","what":"Deeper still open, repeats closures","where":"4257-7157 px","measure":"~12 s","change":"Fold Deeper"},
{"class":"minor","what":"Metro block opens on homeless-shelter running row","where":"7626 px","measure":"misread risk","change":"Wednesday service row first"},
{"class":"minor","what":"4 then 3; 'Still open:'; CP forecast without forecaster","where":"1818/7304; 11335; 7975","measure":"-","change":"Renumber; 'Not yet known:'; '(the press citing a forecast)'"}]}